![]() Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. ![]() Manager was supposed to call me back and never did!!!!!!! I would give this a minus any stars Also pool and jacuzzi 40 degrees, They don't tell you that when booking, Ever though other hotels have their pools open and decent temp. Another complaint, NOT one person was wiping down the machines in the casino, I've been to many casinos where they constantly clean the machines, NOT one time did they ever wipe a machine down. Lets see 1st night came back to room to take a hot bath, No Hot water, Called maintenance after 30 minutes showed up to fix problem after being in our room for an hour, He said its fixed, Nope still NO hot water, Moved us to a mini suite, 2nd night we were woke up by a fire siren going off at 1:30 am, 3rd night we were out exploring all day came back to take a shower, No towels asked for towels and coffee, So 20 minutes later maid just comes in our room and delivers coffee and takes $2.00 tip off counter, Yes the tip was for her, But usually you would hand this to the maid, Not just take it off our counter and enter our room when occupied, But she still didn't give us towels, So we called and did the ivy app for towels, 4 times still NO towels, Kept being told they will be right up, NO! they never showed up, Morning comes and still NO towels I asked many times again and still NOTHING! So No towels for us to take shows.
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